Our promise to our customers

Introducing a new Hypertherm brand building campaign designed to raise awareness of Hypertherm and build your business. Our Customer Promise campaign includes five things customers can expect when choosing to buy a Hypertherm product.

1. Expertise – Our more than 50 years of experience enables us to help customers choose the best cutting solution to support their business needs
2. Accessibility – Hypertherm products are available in markets through a worldwide network of authorized partners
3. Education – We offer high quality training resources to protect our customers’ investments, maximize performance and optimize productivity
4. Support – Industry-leading technical support, service and information
5. Commitment – As an 100% Associate-owned company, we remain focused on delivering a superior customer experience

We are already communicating this new campaign via our website, social media channels, and email. Thank you for your support and making it possible for Hypertherm to live up to this promise.

Learn more about our Customer Promise.