Return Policy

It is important to us that you receive the good/parts that you ordered. In those instances that the items you received are not the rights ones you can return these parts.

To be eligible for full credit, the parts need to be returned to us within 180 days (6 months) from invoice date. The product should be in its original Hypertherm packaging, new, unused, undamaged, clean and in a resalable condition.

Please check out the full Return policy on Xnet. Here you will find instructions on next steps to return the parts.

We ask your special attention for an address change. If an agreement is made on returning goods, these now need to be sent to UPS SCS Hypertherm, attention Klaus von Deessen, Tasmanweg 9-11 (entrance via Stanleyweg 8-10), 5928LR, Venlo, The Netherlands